# Sell My Phone

> Sell My Phone (sellmyphone.pt) is a device buyback service in Portugal,
> operated by ISELLANDREPAIR, LDA. (NIF 514107243), Lisbon. It BUYS used
> consumer electronics from the public. It is not a shop: nothing on this
> site is for sale, and no price shown is a price a visitor can pay.

## What the site does

A visitor picks their device model, answers a short questionnaire about
storage, carrier and condition, and receives an estimated payout. If they
accept, Sell My Phone collects the device, inspects it, and pays them.

Device categories bought today: iPad, iPhone, MacBook, Samsung, Watch.

## The buyback flow

1. Valuation — choose a model and answer the questionnaire. The figure
   shown is an estimate, not a binding offer.
2. Collection — the customer creates an account, books a collection date
   and hands the device to a courier. Collection is free.
3. Verification — technicians confirm the device's real condition. The
   final offer may be higher or lower than the estimate.
4. Payment — by bank transfer, or as store credit, whichever the customer
   chose. Typically the whole process takes under a week.

If the customer rejects the revised offer, the device is returned and a
return fee of EUR 12 + VAT applies (see the terms and conditions).

## What an agent should know

- Service area is Portugal; postcodes outside the collection area are
  rejected at order time.
- Devices must have the screen lock removed and the iCloud / Google
  account signed out, otherwise they cannot be assessed.
- Damaged and faulty devices are accepted, graded lower.
- Counterfeit devices are not accepted. IMEI history is checked and
  devices reported lost or stolen are refused and reported.
- Payouts are per-device and depend on the questionnaire answers. There
  is no public price list to scrape; the estimate endpoint is part of the
  sell flow, not an API.

## Languages and URLs

Portuguese is at the root. English and Spanish are the same pages under
/en and /es. Every indexable page carries a canonical plus a pt-PT / en /
es / x-default hreflang cluster; treat the three as one page, not three.

## Key URLs

Markdown link syntax, not bare URLs: llms.txt is a Markdown document and
a reader that only follows real links sees nothing in a plain-text list.

- [Home](https://sellmyphone.pt/): pick a device and start a valuation
- [FAQ](https://sellmyphone.pt/questions): how collection, inspection and payment work
- [Blog](https://sellmyphone.pt/blog): guides on preparing and selling a device
- [For businesses](https://sellmyphone.pt/empresas): bulk and company buyback
- [Reviews](https://sellmyphone.pt/reviews): Trustpilot reviews of the service
- [Contact](https://sellmyphone.pt/#footer-contact): contact form in the site footer, on every page
- [Terms and conditions](https://sellmyphone.pt/termos-e-condicoes): the binding terms, including the return fee
- [Privacy policy](https://sellmyphone.pt/politica-de-privacidade): how customer data is handled
- [Sitemap](https://sellmyphone.pt/sitemap.xml): every indexable URL
- [Blog RSS](https://sellmyphone.pt/blog/feed): blog feed
- [Crawl rules](https://sellmyphone.pt/robots.txt): robots.txt

Device valuation pages are `/vender/{id}`, linked from the home page and
listed in the sitemap. They are generated per model, so there is no index
of them here.

## Optional

- [Home in English](https://sellmyphone.pt/en): the same site, English
- [Home in Spanish](https://sellmyphone.pt/es): the same site, Spanish
- [Contact by email](mailto:questoes@sellmyphone.pt): questoes@sellmyphone.pt